PRIVACY POLICY

DonorTiles Privacy Policy

Effective January 1, 2016

Our Commitment to Privacy
  • DonorTiles is committed to respecting and protecting your privacy. DonorTiles has developed this Privacy Policy ("Privacy Policy") to help make sure you understand what information we collect and what DonorTiles does with the information we collect. The Privacy Policy discloses the information we gather on www.donortiles.com (the "Site"), as well as ways in which we process and, share such information and how you can correct or change such information. Except where otherwise expressly indicated herein or on the Site, this Privacy Policy applies only to information collected on the Site and does not apply to information collected outside of the Site.
  • This Privacy Policy addresses our privacy practices relating to the general use of our Site by anyone who visits, browses or otherwise uses the Site (collectively, "You"). Before submitting information to the Site, please read this Privacy Policy. By visiting the Site, submitting information, making a donation or using any of our products or services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and consent to having your data transferred to and/or processed in the United States. If you do not agree to this Privacy Policy, please do not use the Site.
The Information We Collect
  • DonorTiles helps non-profit organizations thank people for donations and other forms of support given, better engage their supporters, raise money and attract new supporters. The Site is intended to provide these things without requiring you to submit any more information than is necessary to use the Site effectively. We do not require you to register or submit information in order to visit the Site. Some activities on the Site can be performed without providing information. When we ask for information to, for instance, set up an account or make a donation, we will not require anyone to disclose more information than we believe is reasonably necessary to participate in the activity. We collect the following categories of information from you:
  • 1. Information Collected from Donors. We may receive and store any information you enter on the Site or provide to us in any other way through or via the Site that would allow us to identify you personally or contact you. The information you provide to us only will be used by DonorTiles in accordance with this Privacy Policy. Examples of information we may collect from you:
    • If you set up a donor user account, we collect things like your first and last names and email address.
    • Information you provide about yourself when you send us an email or contact us.
    • Personal information you provide about yourself on any Story Tiles you may have, on someone else’s Story Tiles, or anywhere else on the Site.
    • If you use any third-party platforms, such as Facebook or Twitter, to share information about yourself on the Site, we collect that information.
  • If you do not want us to collect information about you, you can simply decide not to submit it to us, but then you may not be able to take advantage of all of the services and products offered on the Site.
  • 2. Information Collected From Nonprofits. If you are a nonprofit and you establish an account with DonorTiles, we will collect the name, tax ID, address, website address, and phone number of the organization and the name, email address, and phone number of the person who establishes the account for your organization.
  • 3. Passive Gathering Of Information Electronically
  • Cookies
  • Depending on how you access our products, we may use “cookies” (a small text file sent by your computer each time you visit our website, unique to your DonorTiles account or your browser) or similar technologies to record log data. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you or your browser delete them).
  • Web Beacons
  • A Web beacon is a transparent image file. Web beacons enable DonorTiles to track website usage information, such as the number of times a given web page has been viewed. Web beacons are invisible to you and (unlike cookies) are not placed on your computer. We may use them association with cookies to understand how visitors interact with the pages and content on the pages of the Site.
  • We may also use Web beacons to track whether you have opened an HTML email. When the email is opened, a part of the code that makes up the HTML page calls a web server to load the web beacon that then generates a record showing that the email has been viewed. Web beacons may also recognize when the email was opened, how many times it was forwarded and which URL’s (links within the email) were clicked.
  • Pixel Tags
  • In addition, we use "Pixel Tags" (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by Pixel Tags to our users’ personally identifiable information.
  • How We Respond To Do Not Track Signals
  • We do not currently respond to "do not track" signals or other mechanisms that might enable consumers to opt out of tracking on our Site. (true ??)
  • Google Analytics
  • We use Google Analytics to help analyze how users use the Site. Google Analytics uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics only to improve our Site and Services. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. We do not combine the information generated through the use of Google Analytics with your personal information. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
  • E-mail Communications To You
  • When you send an email to DonorTiles, we may retain your email address and the contents of the email you send.
  • Aggregate Information
  • We may automatically collect Site usage information, such as the numbers and frequency of users to the Site, pages visited and similar data. This data is used in the aggregate, that is, as a statistical measure, and not in a manner that is intended to identify you personally. Aggregate information generally is collected through the use of cookies and web beacons as discussed above. This aggregate information helps DonorTiles determine general usage patterns and modify the Site in order to improve your experience. This type of aggregate information may be shared with third parties at any time.
  • Information From Third Parties
  • It may be necessary, in rare cases, for us to obtain address or other information about you from third-party sources for fraud prevention or for legal compliance, to enforce our legal rights or to protect the rights of other users of the Site and our services.
How We Use Information
  • When you provide us with your personal information, we may use such information for a number of purposes, including:
    • To facilitate communication between DonorTiles and you including, without limitation, responding to your questions or comments, sending emails concerning our products and services including upcoming events and announcements, or to contact you for feedback regarding us, advertisers or business partners.
    • To administer your account, process donations, provide products or services to you and for DonorTiles marketing and promotional activities.
    • To provide a report to a Non-profit or an event supporting a Non-profit to whom you have made a donation (even if you have marked the donation as ‘hidden’).
    • To provide a report to a partner who is helping promote a Non-profit or an event supporting a Non-profit to whom you have made a donation; To provide a report to our advertisers or business partners that tells them who responded to a particular offer.
    • To provide you with important functionality changes to the Site, new DonorTiles services and, to the extent permitted by law, special offers from DonorTiles and reputable third parties that we think you will find valuable.
    • To customize, analyze, adjust and improve the Site to meet our, advertisers’ or business partners’ needs and expectations.
    • To enforce our agreements with you, prevent fraud and other prohibited or illegal activities, for other legally permissible purposes and generally to ensure that we comply with applicable laws.
Accessing Or Changing Your Information
  • DonorTiles allows you to change or correct inaccuracies in your personal information by logging into your account and making changes at any time. If you have questions about, or wish to review or correct the personal information we maintain about you, you may send an email to info@donortiles.com or through our contact page.
Disclosure Of Information To Third Parties
  • DonorTiles may give, share, sell or trade your personal information to or with any third parties under the following circumstances:
  • Non-profits
  • When you make a donation to a Non-profit, DonorTiles shares with the Non-profit your name, address, email address, donation amount, date of transaction, transaction identification number. This information may be used by the Non-profit to accept and process your donation or to contact you as otherwise permitted by law. If you wish to stop receiving communications from a Non-profit, please contact the Non-profit directly.
  • Fulfillment Of Services
  • We may retain other companies and individuals to perform certain functions on our behalf. Examples include, but are not limited to, companies and individuals who: (i) administer the DonorTiles accounts; (ii) process donations; (iii) conduct surveys or promotional activities; (iv) deliver products; or (v) provide customer support, web hosting, internet service, and data analysis. Such third parties may be provided with access to personal needed to perform their functions but may not use such information for any other purpose.
  • Compliance With Law And Fraud Protection
  • We may disclose any information we deem necessary, in our sole discretion and without your prior permission, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information with other companies and organizations for credit fraud protection, risk reduction and related activities or to protect the rights, property or safety of DonorTiles, its agents, employees or affiliates or others. DonorTiles reserves the right to use and to disclose to third parties the personal information of a user who we believe is in violation of our Privacy Policy or other terms as posted on the Site, even without a subpoena, warrant, court order or other governmental request, to the extent we deem necessary to protect the safety, security and rights of DonorTiles and of third parties.
  • Sale Or Transfer Of Information
  • In the event of a sale, merger, liquidation, dissolution or sale or transfer of substantially all of the assets of DonorTiles or the Site, personal information may be sold, assigned or transferred to the party acquiring all or substantially all of the equity and/or assets of DonorTiles or the Site in order to permit the party to continue the operation of DonorTiles and/or the Site or any successor version of the Site. By using the Site, you consent to the sale and transfer of your information as described in this paragraph. Our successors and assigns may collect and use your information for substantially similar purposes as described in this Privacy Policy.
  • Compliance With Law And Fraud Protection
  • We may disclose any information we deem necessary, in our sole discretion and without your prior permission, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information with other companies and organizations for credit fraud protection, risk reduction and related activities or to protect the rights, property or safety of DonorTiles, its agents, employees or affiliates or others. DonorTiles reserves the right to use and to disclose to third parties the personal information of a user who we believe is in violation of our Privacy Policy or other terms as posted on the Site, even without a subpoena, warrant, court order or other governmental request, to the extent we deem necessary to protect the safety, security and rights of DonorTiles and of third parties.
Credit Card Information
  • DonorTiles does not collect, store or otherwise maintain any credit card information from individuals who make a donation through the Site. Donations, including information associated with your credit card, are processed by WePay. WePay, based in Palo Alto, CA, is a credit card processor that allows you to access your money faster, and have it automatically transferred to your bank account on a daily, weekly or monthly basis. Donations will appear on the donor’s credit card statement under the name of the non-profit to whom they contributed. All donations made through WePay go directly from the donor to the Non-Profit’s WePay merchant account. All information associated with your use of WePay will be handled in accordance with WePay’s Terms Of Service. When you donate through DonorTiles and use WePay to process your donation, you agree to WePay’s Terms Of Service.
Information You Publicly Post
  • Any information you post publicly on the Site ("Publicly Available Content") is available to the public without any expectation of privacy or confidentiality. Copies may remain viewable in cached and archived pages or if other users have copied or stored your Publicly Available Content even if you remove the Publicly Available Content. To request removal of your personal information from these areas of the Site, contact us using the information below. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Information You Provide To Facebook And Other Social Networking Sites
  • The Site allow users to access Facebook to interact with friends and to share on Facebook through Wall and friends’ News Feeds. We do this currently through a third-party service. That third-party service may store some of the information as part of their provision of services to us. If you do not use Facebook or another social networking site (SNS) to log in then that third-party does not receive any data. If you are already logged into the Site and Facebook or another SNS, when you click on "Connect with Facebook," or a similar connection on another SNS, you will be prompted to merge your profiles. If you are already logged into the Services but not logged into Facebook or another SNS that we support, when you click on "Connect with Facebook," or a similar connection on another SNS, you will be prompted to enter your SNS credentials or to "Sign Up" for the SNS. By proceeding, you are allowing the Site to access your information and you are agreeing to the Facebook or other SNS’s Terms of Use in your use of the Services. Conversely, if you are not currently registered as a user of the Site, and you click on "Sign in" using Facebook or another SNS that we support, you will first be asked to enter your Facebook or SNS credentials and then be given the option to register for the Site. In this case, we may receive information from Facebook or another SNS to make it easier for you to create an Account on the Site and show our relevant content from your Facebook or SNS friends. Once you register on the Site and connect with Facebook or another SNS you will be able to automatically post recent activity back to Facebook or the other SNS. Any information that we collect from your Facebook or other SNS account may depend on the privacy settings you have with that SNS, so please consult the SNS’s privacy and data practices. Further, you can edit privacy settings for the reviews that appear on Facebook, or disconnect your Services activity stream by visiting the Facebook Applications Settings page.
Important Disclosures, Practices And Contact Information
  • Third-party Links
  • The Site may contain links to third-party websites. Please be aware that DonorTiles cannot control and is not responsible for the information collection practices of such websites, which may differ from those of DonorTiles. We encourage you to review and understand the privacy policies of these web sites before providing any information to them.
  • Data Security
  • We maintain a variety of safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration and disclosure. For example, we use industry accepted tools and techniques to protect against unauthorized access to our systems. We implement both physical and technological protocols to limit access to your personal information. Those employees or third parties who have access to your personal information are permitted to access and use it only to the extent necessary to fulfill their responsibilities to us, to keep the information confidential, and are not permitted to use such information for any other purpose. We keep your personal information only as long as it is required and we destroy, delete or convert such information into an anonymous form when it is no longer required.
  • You should be aware, however, that DonorTiles has no control over the security of other websites on the Internet that you might visit even when a link may appear to those websites from our Site. If you share your computer or use a computer that is accessed by the general public, remember to sign off and close your browser window when you have finished your session. This will help to ensure that others cannot access your personal information.
  • We want you to feel confident using the Site. However, no system can be completely secure. Therefore, although we take commercially reasonable steps to secure your information, we do not promise, and you should not expect, that your personal information, searches or other communications always will remain secure. In the event of a breach of the confidentiality or security of your personal information, we will notify you if reasonably possible and as reasonably necessary so that you can take appropriate protective steps. We may notify you under such circumstances using the email address(es) we have on record for you. You should also take care with how you handle and disclose your personal information.
  • Children
  • The Site is not intended for persons under the age of 13. DonorTiles does not knowingly market to, or solicit information, accept service or collect information from any person under the age of 13. If DonorTiles becomes aware that any person submitting information to the Site is under the age of 13, we will attempt to delete the account and any related information as soon as possible. We require that only persons 13 years of age or older use the Site. By using the Site, you hereby represent that you are at least 13 years old. Additionally, if you are between the ages of 13 and 17 and using the site and services then you thereby represent that you are doing so with parental or legal guardian consent and supervision.
  • Changes To This Privacy Policy
  • We may change this Privacy Policy, and any of our policies and procedures concerning our practices for managing personal information, at any time and without prior notice subject to applicable law. When we post changes to this Privacy Policy, we will revise the updated date at the top of this Privacy Policy. If we make any material changes to our Privacy Policy, we only will notify you by sending an email to the email address(s) you provided to us, and by prominently posting notice of the changes on the Site. We will give you an opportunity to opt-out of any materially changed Privacy Policy or alternatively, delete the information you have provided to us. We recommend that you check the Site from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies. Any changes that are made to this Privacy Policy will apply to both any personal information that we hold prior to the effective date of the amended Privacy Policy and any personal information that we collect on or after such effective date.
  • Contacting Us
  • If you have any questions about DonorTiles generally, this Privacy Policy or the Site, please feel free to contact us either by sending an email to info@donortiles.com or through our contact page.
  • Users From Outside The United States
  • The Site is hosted in the United States and is governed by United States law. If you are visiting the Site from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Site, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.
  • No Rights Of Third Parties
  • This Privacy Policy does not create rights enforceable by third parties.
  • California Privacy Rights
  • If you are a California resident, California law permits you to request certain information regarding our disclosure of personal information to third parties for their "direct marketing purposes" as such term is defined by California’s Shine the Light Law (California Civil Code 1798.83). To make such a request, please email us or write us: info@donortiles.com and DonorTiles, 309 East 11th Street, #210, Austin, Texas 78701. We will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the email or postal address specified above. You should put "California Privacy Rights" in the subject line and in your request. You must provide DonorTiles with specific information regarding yourself so DonorTiles can accurately respond to the request.